Returns & Refund Policy

 

We want you to love your purchase, but if something isn’t right, we’re here to help.

🕒 Return Window

You have 7 days from the date you receive your item to request a return.

✅ Eligibility for Returns

To qualify for a return:

  • The item must be unused, unworn, and in the same condition as received

  • It must be in the original packaging with all tags attached

  • A receipt or proof of purchase is required

📧 To initiate a return, contact us at gera65679@gmail.com
Once your return is approved, we’ll provide you with a return shipping label and instructions on how to send your item back.

Note: Returns sent without prior approval will not be accepted.

🔧 Damages & Issues

Please inspect your order upon delivery.
Contact us immediately if your item is defective, damaged, or if you received the wrong product — we’ll evaluate the issue and make it right.

🔁 Exchanges

Need a different item?
The quickest way is to return the item you have and place a new order once your return is approved.

💸 Refunds

Once we receive and inspect your return, we’ll notify you of the approval status.
If approved, your refund will be issued to your original payment method.
Please note: It may take some time for your bank or credit card company to process and post the refund.

📩 For any return-related questions, feel free to email us at gera65679@gmail.com